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Shipping & Returns

Delivery time

Items will be shipped out in 2-3 days after receiving the order. In general, it may take about 5 to 8 business days for delivery, depending on the different delivery systems selected. Please note that some orders go through our fraud prevention department. If the order is selected, you will be notified and your order may be delayed an additional 3 business days. We are not responsible for wrong addresses or undeliverable. Please make sure your shipping address is correct and deliverable.

Order tracking

They allow us to track your order with a mouse click. When the shipment is confirmed, you will receive a tracking number in your confirmation email. We do not exclude the possibility that our products can be exhausted in our local store. In this case, we reserve the right to send products to Hong Kong without any additional cost.

What I will charge for shipping?

Shipping costs vary greatly depending on the value of materials and labor departure and final destination of the shipment. Shipping rates are clearly written in the description of each item and are not negotiable. Keep this in mind when ordering.

How I can track my shipment?

We ship your purchase before the end of the next working day after departure. We would like to send an email with a tracking number so you can check the progress of your delivery on the website of the company.

What should I do if my shipment arrives?

Please allow up to 10 business days for your item to be delivered. If it still fails, please click the "contact" button on the website.We answer as soon as possible.

How I can send items to a different address?

During our payment process, please make it clear where you want your purchase shipped that may be different from your credit card billing address.

Returns

Your complete satisfaction is our top priority for long-term business between us, we offer a return and exchange instructions. Before you want to return goods, please contact us by email to discuss the problem first. Most of the time we are not able to solve the problem by giving technical support and no need to send anything back.

Replacement

Within 30 days (from the date of receipt of the product), if you find the products you choose are not satisfactory in terms of color or size, it can be returned and replaced under the following conditions. We have to ship the products in original package (you pay transport costs). The products should not be used. When we receive the product returned intact, we will replace with new ones and send them back to you. Shipping costs of the replaced products we ship to you should also be borne by you. Before sending the items for replacement, please transfer the cost of shipping the items back to us first supplementary replaced. As soon as the payment is completed, we will replace items and send.

Return and refund part

ur website can not give a full refund for problems that are not quality, such as:
"The product is not like those pictures."
"The product is not what I imagined it to be."
"I'm not satisfied with this product."
In 7 days (from the date of receipt of the goods), if the return of goods purchased for the reasons mentioned above is required, you must ship the products in original package (you pay shipping) .When we receive the product returned intact, plus shipping costs also have to pay a restocking fee of 15% based on the total order and give you a partial refund.